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RefLink Help

Find answers to many Frequently Asked Questions about RefLink. Can't find the answer you need? Please contact your state administrators for assistance.
RefLink Help
User Guide
  • Where can I download a user guide to help me with RefLink?
General Information
  • What is RefLink?
    • RefLink is a management utility utilized by your state association for purposes of managing the referees registered in the state.
  • What does RefLink do?
    • RefLink is the only referee management utility to handle registration, training, testing, clinic attendance and many other referee administrative tasks all in one convenient package. The features you interact with will depend upon the options enabled by your state.
  • Is RefLink secure?
    • RefLink employs multiple methods for data protection and security, your information stored in RefLink will be secured via encryption and other methods. Online payments and transactions are secured by SSL-encryption to ensure your security. Please review the Privacy Policy for more information on how RefLink protects your data.
  • Will RefLink sell my personal information?
    • No. For a full disclosure of RefLink terms, please review the Terms and Conditions for this website.
  • Can I access RefLink via my cell phone?
    • Yes. RefLink is fully compatible with the latest XHTML and HTML5 standards and is designed to be compatible with use on mobile devices such as iPhones, Android OS, and Blackberry smartphones.
Login Help
  • How do I log in?
    • Go to www.thereflink.com and enter your username and password.
  • This is my first visit, what is my username and password?
    • Your default username is your last name, your password is your birthdate in the format yyyy-mm-dd.
  • I can't remember my username and password.
    • Go to www.thereflink.com and click on the Login Assistance link to locate your login information.
Online Recertification, Training and Testing Help
  • How do I get recertification credit online?
    • Depending upon the timeframe of your state, the ability to take an online training and/or exam will vary. Most frequently, recertification online becomes available in mid to late October.
  • Where can I find the online Training Modules and Exams?
    • To access your states online training and testing recertification, click on the "Training & Testing Center" link on your main menu. This link will then display any available Training Modules or Exams. You will need to select the desired Module or Exam and proceed to complete it. You will automatically be granted recertification hours/credit upon successful completion of the Module and/or Exam.
Registration Help
  • How to I re-register?
    1. Click the "My Registration" link on your main menu. This will open a screen that summarizes your current registration status.
      • — Review the information in the Biographical Information section. If any areas need to be corrected, click the "Update Biographical Information" button provided. This will take you to the Account screen where you can make changes. Then repeat step 1.
      • — Review the information in the My Records section. If any of these areas is incomplete or missing information, contact your state.
      • — Review the information in the My US Soccer Registration section. If any of these areas is incomplete or missing information, contact your state and do not register at this time until the situation is resolved.
      • — Locate the area that says US Soccer Registration Status. If this area says "Closed" it means your state is not currently accepting Registrations and you should check back later. If it says "Open", your state registration cycle is accepting registrations. At this point, IF you have successfully completed the recertification/training requirements of your state, a button that says "Re-Register Now" will appear. If you haven't met the minimum requirements, you will see a message informing you of this, and you must complete the required recertification/training credits to unlock your registration form.
    2. Once you have completed the requirements and can click on "Re-Register Now", do so. This will open your official Registration Form. Ensure that all information is accurate and fill in/check any necessary boxes. You can elect to pay online via secure credit card transaction, or by submitting a printed receipt with a check. Upon submission of this form and payment of your fees, you will be registered.
  • If my registration form isn't available what do I do?
    • Most likely this is due to not yet having met the minimum recertification/training credits to unlock the form. To access your states online training and testing recertification, click on the "Training & Testing Center" link on your main menu. This link will then display any available Training Modules or Exams. You will need to select the desired Module or Exam and proceed to complete it. You will automatically be granted recertification hours/credit upon successful completion of the Module and/or Exam.
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